Privacy Policy – Privacy Statement

WE RESPECT YOUR PRIVACY AND THAT’S WHY YOUR DATA IS SAFE WITH US

The owner of this website is the company Isola Networks d.o.o.

Your data will be processed for the purpose of sending information about our offers, news and events, and you have the option to unsubscribe from the list of recipients in all emails.

In accordance with the Personal Data Protection Act, at your request, you will be provided with access to the data as well as possible correction of the same.

Protecting your personal data means that:

We will never misuse your personal information in any way
We will never provide your contact and personal information to any third party
Your contact and personal information can only be disclosed to a third party with your permission
You can unsubscribe from any of our email lists at any time.

All our online activities are in accordance with European legislation (EU Directive 95/46/EC, 2002/58/EC and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and national legislation of the Republic of Croatia (Personal Data Protection Act, Electronic Commerce Act, etc.).

Isola Networks d.o.o. is in accordance with Art. 18a of the Personal Data Protection Act (Official Gazette No. 106/12) appointed a personal data protection officer.

ISOLANET d.o.o. undertakes to provide protection to customers’ personal data, in such a way that it collects only the necessary, basic customer data that is necessary for the fulfillment of our obligations, informs customers about the way the collected data is used, regularly gives customers the opportunity to choose the use of their data, including the possibility of deciding whether or not they want their name to be removed from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to perform their work. All employees of Isola Networks d.o.o. and business partners are responsible for respecting the principles of privacy protection.

The website contains information about products and services offered by Isola Networks d.o.o. The site serves as the company’s electronic point of sale.

Isola Networks d.o.o. cannot take responsibility for any damages caused by the use of information from this site for purposes that go beyond their intended purpose.

Isola Networks undertakes to apply maximum security measures in order to protect the interests of customers and prevent possible misuse of information.

Isola Networks d.o.o. cannot be held responsible for abuses that cannot be determined to have occurred as a result of a technical and security failure of the web store system or the failure of Isola Networks d.o.o. employees.

1. OUR VIEWS ON PRIVACY AND DATA PROTECTION

User privacy and data protection are human rights.
We have a duty to take care of users and their data
Data is a responsibility, it should only be collected and processed when it is really necessary
We don’t like and don’t like spam, and neither do you.
We will never sell, rent or otherwise distribute or publicly disclose your personal information

2. RELEVANT LEGAL FRAMEWORK

Together with our business and internal computer systems, this website has been designed in accordance with the following national and international laws related to data protection and user privacy:

The compliance of this website with the above legal regulations probably means that this website complies with the data protection and user privacy laws set by many other countries as well. If you are unsure whether this website complies with the specific data protection legislation and data protection laws in your home country, please contact our Data Protection Officer (details on this can be found in section 7) for clarification.

3. PERSONAL INFORMATION COLLECTED AND WHY IT IS COLLECTED

This website collects and uses personal information for the following reasons:

3.1 Tracking site visits

Like most websites, this website uses Google Analytics (GA) to track user interaction. We use this information to determine the number of people who use our website in order to better understand how they find and use our website and to see their journey through the website.

Although GA records information such as your geographic location, your device, internet browser, and operating system, none of this information can identify you personally. GA also records the IP address of the computer that could be used for personal identification, but Google does not give us access to this. We consider Google to be a third-party data processor (see section 4 below).

GA uses cookies, and you can find details about them in Google’s Developer Guides. Our website uses the implementation analytics.js GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to any part of this website.

3.2 Contact email address

If you choose to contact us via the contact email address, none of the data you provide will be stored on this website and will not be transferred/processed by any of the third-party data processors defined in Article 6 of the GDPR. Instead, the data will be collected in the email and will be sent to us via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) which means that email content is encrypted using SHA-2, 256-bit cryptography before being sent over the internet. The content of the email is decrypted by our local computers and devices.

3.3 Newsletter

If you decide to subscribe to our newsletter list, the email address you send to us is forwarded to the software platform that provides us with e-mail marketing services. The email address you send will not be stored in our own database or on one of our internal computer systems.

Your e-mail address remains within the database of said platform for as long as we continue to use the services of that platform for email marketing or until you request to unsubscribe from the newsletter list. You can do this by unsubscribing using the unsubscribe links found in all newsletters we send you or by requesting an unsubscribe via the contact email address.

If you are under the age of 16, you must obtain parental consent before signing up for our newsletter.

4. PARTNER COMPANIES THAT PROCESS DATA (THIRD PARTIES)

We use a number of business partner services to process personal data on our behalf. These firms have been carefully selected and all comply with the regulations outlined in Article 2.

5. DATA PRIVACY BREACH

We will notify all relevant persons and competent authorities of any breach of the privacy of data from our database or the database of any of our partners within 72 hours of the breach, if it is obvious that the stolen data has been stored in such a way that the identity of the data owner can be revealed.

6. CHANGES TO THE PRIVACY STATEMENT

This privacy statement may be amended from time to time in accordance with legislation or industry developments. We will not explicitly notify our clients or website users of these changes. Instead, we recommend that you check this page periodically for any changes to the statement.

About the Cookie Policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use, i.e. The information we collect through cookies and how this information is used and how to control your cookie settings. For more information about how we use, store, and safeguard your personal information, please see our Privacy Policy.

You can change or withdraw your consent from the Cookie Statement on our website at any time.

Find out more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: https://isolanet.hr

What are cookies?

Cookies are small text files that are used to store small pieces of information. Cookies are stored on your device when a website is loaded into your browser. These cookies help us to make the website work properly, make the website more secure, provide a better user experience and understand how the website works and analyze what is working and where it needs to be improved.

How do we use cookies?

Like most online services, our website uses first-party and third-party cookies for a number of purposes. First-party cookies are generally necessary for the website to function properly and do not collect any of your personal information.

The third-party cookies used on our websites are mainly used to understand the performance of the website, interact with our website, keep our services secure, provide advertisements that are relevant to you and overall provide you with a better and better user experience and help you speed up future interactions with our website.

What types of cookies do we use?

Essentially: Some cookies are essential so that you can experience the full functionality of our website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your shopping cart and in a secure way.

Statistics: These cookies store information such as the number of visitors to the website, the number of unique visitors, which pages were visited, the source of the visit, etc. This data helps us understand and analyze the performance of the website and where improvement is needed.

Marketing: Our website displays ads. These cookies are used to make more personalized advertisements that we show you so that they make sense to you. These cookies also help us track the effectiveness of these ad campaigns.

The information stored in these cookies may also be used by third-party ad makers to display ads on other websites in your browser.

Functional: These are cookies that help certain non-essential functionalities on our website. These functionalities include embedding content such as videos or sharing content on a website on social media platforms.

Settings: These cookies help us to store your preferences and browsing preferences such as language preferences, so that you have a better and more efficient experience of future visits to the website.

The list of details below describes the cookies used on our website.

Cookie	Description
Google Analytics	We use the Google Analytics system to track the number of visitors and their browsing habits of the portal. This data cannot be used to identify individual users and is stored on the server for 12 months, after which it is permanently deleted. It registers a unique ID that is used to generate statistics on how visitors use the website.

How can I control my cookie settings?

If you decide to change your settings later during a browsing session, you can click on the “Privacy & Cookies” tab on the screen. This will again display a consent notice that will allow you to change your settings or withdraw your consent entirely.

In addition, different browsers provide different methods to block and delete cookies used by websites. You can change your browser settings to block/delete cookies. To learn more about managing and deleting cookies, please visit wikipedia.org, www.allaboutcookies.org.

How to disable cookies
By disabling cookies, you decide whether to allow cookies to be stored on your computer. Cookie settings can be controlled and configured in your web browser.

For information on cookie settings, please select the web browser you are using.

If you disable cookies, you will not be able to use some of the functionalities on the website

What are temporary cookies?

Temporary cookies or session cookies are removed from the computer when the Internet browser is closed. They are used by websites to store temporary information, such as items in your shopping cart.

What are persistent cookies?

Persistent or stored cookies remain on your computer after you close your browser program. They are used by websites to store information, such as your login name and password, so that you don’t have to log in every time you visit a particular place. Persistent cookies will remain on your computer for days, months, even years.

What are first-party cookies?

First-party cookies come from the website you are viewing, and they can be permanent or temporary. With these cookies, websites can store information that they will use again the next time they visit that website.

What are third-party cookies?

Third-party cookies come from advertisements from other websites (such as pop-ups or other advertisements) that are on the website you are viewing. With these cookies, websites can track Internet usage for marketing purposes.

Does isolanet.hr use cookies?

Yes, with the primary goal of our websites providing you with a better user experience.

What kind of cookies does iso9lanet.hr use and why?

– Session cookies – these are temporary cookies that expire (and are automatically deleted) when you close your web browser. We use session cookies to provide access to content and enable commenting (things you have to do when you log in with your details to the website).

– Persistent cookies – these usually have an expiration date far into the future and will remain in your browser until they expire, or until you manually delete them. We use persistent cookies for functionalities such as the “Stay logged in” tickbox, which makes it easier for users to access as a registered user. We also use persistent cookies to better understand user habits, so that we can improve the website according to your habits. This information is anonymous – we do not see individual user data.

Are there any third-party cookies on the website?

There are several external services that store limited cookies for the user. These cookies are not set by this website, but some are used for the normal functioning of certain features that make it easier for users to access the content.

Further information on how to disable cookies
Currently, there are several websites to opt out of the storage of cookies for different services.

You can find out more at the following links:

Do you have questions about the Cookie Policy?

If you have questions about the cookie policy for this website or for your own website, please contact us via the online contact form.